Customer Service - Our Priority

In stock

List price £150.00
£99.00
You save £51.00
plus delivery
Delivery weight: 100 g
Price reductions


Possible delivery method: P&P Free of charge

 

Topics covered include:

• Who is a customer?
• Diversity
• Listening
• Good Communication
• Stereotyping
• Complaints
• Language
• Customer friendly attitude

 

Browse this category: Training DVDs