Activities Individuals should be given opportunities for stimulation through leisure and recreational activities in and outside the home which suit their needs, preferences and capacities and these interests should be recorded. This DVD explores the different types of 'activities' and the beneficial effects they have on those you support.	List price £150.00 £99.00 * You save £51.00 Delivery weight: 100 g In stock

Customer Service - Our Priority Customer service and customer care are largely interchangeable. Both mean focusing on the customer and giving the best service possible. The principles of customer service apply wherever you work. When you provide a service, you should think about how you are providing that service and make sure the customer is satisfied.	List price £150.00 £99.00 * You save £51.00 Delivery weight: 100 g In stock

Pressure Care Solutions This training DVD explains the causes of pressure sores and how to both provide effective prevention methods as well as treat existing pressure sores.	List price £150.00 £99.00 * You save £51.00 Delivery weight: 100 g In stock

Training DVDs